Privacy Policy

SignFlow Consulting (“SignFlow,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect when you visit our website, contact us, schedule a Discovery Call, or work with us, and how that information may be used.

Information we may collect

We may collect information that you voluntarily provide, including:

• Your name and contact information.

• Company or organization information.

• Information submitted when scheduling a Discovery Call.

• Emails, messages, and other communications with SignFlow.

• Information about your Docusign environment, business processes, requirements, or project needs that you choose to share with us.

• Information required to prepare proposals, invoices, project documentation, or deliver consulting services.

Third-party platforms used to operate our website, scheduling, communications, meetings, or payment processes may also process technical or transactional information according to their own privacy policies.

How we use your information

We may use the information we receive to:

• Respond to inquiries.

• Schedule and conduct Discovery Calls.

• Understand your requirements and scope potential projects.

• Prepare proposals, pricing, and project documentation.

• Deliver consulting and implementation services.

• Communicate about active or completed projects.

• Maintain business and administrative records.

• Protect the security and integrity of our services.

• Comply with applicable legal or regulatory requirements.

If a meeting is recorded or transcribed, appropriate notice will be provided and consent will be requested where required.

How we share information

We do not sell your personal information.

Information may be shared with service providers that help us operate our business, such as website hosting, email, scheduling, video conferencing, document management, electronic signature, or payment platforms, only as necessary to provide those services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, or business.

Third-party services

SignFlow may use third-party services such as Google Workspace, Google Calendar, Google Meet, Docusign, and payment providers.

Your use of those services may also be subject to the privacy policies and terms of the respective providers.

Data retention

We retain personal and project information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining appropriate business records, resolving disputes, and meeting legal obligations. 

Data security

We use reasonable administrative and technical measures intended to protect the information entrusted to us. However, no electronic transmission or storage system can be guaranteed to be completely secure. 

Your choices and rights

Depending on the laws applicable to you, you may have rights regarding access, correction, deletion, or other processing of your personal information.

To submit a privacy-related request, contact us at:

consulting@signflowconsulting.com

Changes to this policy